System upgrade on 30 March 2026. If you’re using older versions of RADAN Bending, WORKNC, ESPRIT EDGE, DESIGNER, EDGECAM, or VISI, you’ll need to update to a compatible version (2025.4+ / 2026.1+) to keep accessing Nexus. If you need any help, please reach out to support.
System Upgrade 30 March 2026
Information on our upcoming system upgrade, who is affected, what steps you may need to take, and how to make sure you can continue accessing Nexus without interruption.
Frequently Asked Questions
We’re upgrading Nexus to improve security, reliability, and overall performance when accessing Nexus services.
The upgrade will take place on 30 March 2026.
Most users will not notice any change. However, if you use certain on-premises hosted products that connect to Nexus, you may need to update to a newer version.
If you use WORKNC, ESPRIT EDGE, DESIGNER, EDGECAM, or VISI, please make sure you are on a supported version.
Supported versions:
- WORKNC 2025.4 or later
- ESPRIT EDGE 2025.4 or later
- DESIGNER 2025.4 or later
- EDGECAM 2026.1 or later
- VISI 2025.4 or later
Older versions may not be able to connect to Nexus after the update.
- Please keep an eye out for product updates, as they may include important details about changes and any steps you may need to take before or after the upgrade.
- Check your current product versions & look to update to the latest supported version.
- Log in to Nexus to ensure your account is up to date - if required, reset your password.
If you use an on‑premises product that connects to Nexus, your product will continue to run locally as usual. However, if it is not updated to a version that supports the new authentication system, its ability to connect to Nexus services will be affected, and any features that rely on Nexus may stop working.
To avoid disruption and ensure continued access to Nexus‑connected services, we recommend updating to a supported, HxAuth‑compatible version.
Most users do not need to change their login details e.g. password.
However, if you have not logged into Nexus since 30 September 2025, you may be prompted to reset your password when you first login. This is a one‑time step.
If you experience any issues updating or accessing Nexus, please reach out to your product’s support team or email nexus.support@hexagon.com for assistance.
Can't find what you're looking for?
Contact our technical support team who are on hand to answer your questions. Contact us through our online form and we will get right back to you.
© 2026 Hexagon AB and/or its subsidiaries